1) Scope
This Privacy Policy explains how Vibrant Skin Solutions (“we,” “us,” “our”) collects, uses, and shares personal information through our website and services.
Protected Health Information (PHI) is governed by our HIPAA Notice of Privacy Practices, which controls in the event of a conflict.
2) Information We Collect
- Contact & booking data: name, email, phone, appointment preferences, messages.
- Payment data: processed by our payment providers; we do not store full card details.
- Website data: cookies, device info, IP, pages viewed, and interactions via analytics tools.
- Health information: only as necessary for care and as described in our HIPAA Notice.
3) How We Use Information
- Provide services, schedule appointments, process payments, and communicate with you.
- Send service updates, reminders, and (with consent) marketing messages. You may opt out at any time.
- Improve our website, services, and safety.
- Comply with legal obligations and enforce our policies.
4) Sharing
- Vendors/Processors: appointment, EHR, payment, email/SMS, analytics, and hosting providers who assist us under contracts.
- Legal/Safety: to comply with law or protect rights, property, or safety.
- We do not sell your personal information.
5) Cookies & Analytics
We use cookies and similar technologies for site functionality and analytics. You can adjust browser settings to limit cookies; some features may not work without them.
6) Marketing Communications
- Email: click “unsubscribe” in our emails to opt out.
- SMS: we obtain explicit consent for text messages; reply STOP to opt out. Message/data rates may apply.
7) Your Choices & Rights
- Update your contact details or preferences via Contact or [email protected].
- Request access, correction, or deletion subject to legal/medical record retention obligations.
8) Data Security & Retention
We use reasonable safeguards to protect information. We retain data as needed for services, legal requirements, and record-keeping.
9) Third-Party Links
Our site may link to third-party websites. We are not responsible for their content or privacy practices.
10) Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children without appropriate consent.
11) Changes
We may update this Policy from time to time. The Effective date above reflects the current version.
12) Contact Us
Questions or requests: Contact page or [email protected].